Empolis acclaimed as global leader in service knowledge management 2019

Empolis Information Management GmbH is one of world’s top 100 knowledge management providers. The list “100 Companies That Matter in Knowledge Management”, published by the renowned US magazine KMWorld, is compiled via input from editors, analysts, experts and, most importantly, users.

"In selecting organizations to be included on the list, we consider insights gleaned from our own interactions with companies during interviews and events, how they have succeeded in helping customers solve business problems, and we review product updates to make sure that capabilities are advancing to address evolving requirements” said Tom Hogan, Group Publisher of KMWorld.

Empolis CEO Dr. Stefan Wess: “Digitization has fundamentally changed customer service and its standards: Customers expect first-class service anytime, anywhere. Our cloud-based solution Empolis Service Express uniquely combines intelligent search and guided troubleshooting based on artificial intelligence, therefore allowing service staff to deliver excellent customer service. It provides international manufacturers global, scalable access to distributed service information for service personnel, partners, and customers, free of large investments.

Learn how you can deliver excellent customer service and become true service heroes with artificial intelligence: www.service.express/en/

More information about KMWorld 100: http://www.kmworld.com/Articles/Editorial/Features/KMWorld-100-Companies-That-Matter-in-Knowledge-Management-2019-129903.aspx

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Launch of the Wunderlich-App in English on March 8, 2019 Wunderlich-AppDays from the 15th of March 2019!

Wunderlich, the BMW motorcycle accessories specialist, stands for innovative, high-quality and individual components. The innovation and customer focus of the company from Sinzig / Rhein is now demonstrated by the presentation of the Wunderlich-App in English for smartphones. Wunderlich CEO Frank Hoffmann: „Almost every one of our customers owns a smartphone and it has become an indispensable everyday item. We just want to take this circumstance into account. You organize and handle your personal everyday affairs immediately: Be it a bank transfer, a hotel reservation, tickets for the concert. With apps you have your personal access. The annoying login is eliminated. Just as uncomplicated and comfortable is our Wunderlich-App. Once logged in, you have easy access to the Wunderlich world anytime, anywhere: on your own customer account, the latest product highlights, background information, catalog ordering, dealer locator or contact form, exciting events, Wunderlich Motorsport, promotions, appointments, scene tips and much more. Our app is built like a Wunderlich product. It is functional, well thought-out, high-quality and individual! Easy and intuitive to use.“ There is nothing comparable to the Wunderlich-App in the field of specialized motorcycle accessories. Thus Wunderlich is an absolute trendsetter not only with its components, but also with its digital offer for its customers and underlines the fundamentally innovative claim of the brand.

Wunderlich flanks Wunderlich-App with the Wunderlich-App-Days, from 15th of March 2019 to March 31, 2019. All participants expect special promotions, bonuses and coupons and over 150 prices worth over € 10,000!

Weblinks:
www.wunderlich.de/en/action/wunderlich-app/ 
www.wunderlich.de/en/ 

 

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Erfolgreiches MGI 360 Rating für JustOn GmbH

Im aktuell erschienenen MGI 360 Market Rating Report (MRR) wurde die JustOn GmbH im Marktsegment Billing Management evaluiert. „JustOn offers a native salesforce.com-based billing automation product with a lot of functionality packed into a tool that can be rapidly implemented. […] JustOn already developed a loyal following among customers in media, digital services, real estate and other sectors“, bestätigt MGI Research und unterstreicht die gute Eignung des Produkts für mittelständische Unternehmen. Besonders hervorzuheben ist die gute Bewertung im Bereich Produkt, die nach Aussagen von MGI noch höher ausgefallen wäre, hätte sich das Ranking nur auf relevante Features für den SMB-Markt (mittelständische Unternehmen) bezogen.

„Wir freuen uns sehr, von MGI Research evaluiert worden zu sein und natürlich über das Bewertungsergebnis. Es ist für uns Bestätigung und Ansporn zugleich, den eingeschlagenen Weg weiterzuverfolgen und unser Produkt und dessen Vermarktung auch in den kommenden Jahren erfolgreich weiterzuentwickeln.“, betont Marko Fliege, CEO des Jenaer Softwareunternehmens. Er führt weiter aus: „MGI Research hat uns bestätigt, dass wir mit JustOn Billing & Invoice Management einen guten Market-Fit für mittelständische Unternehmen haben, die wiederkehrende Umsätze in einem internationalen Umfeld abrechnen müssen.“

Die MGI 360 Ratings bieten ein umfassendes Bewertungssystem für neue Technologien, um Unternehmen zu unterstützen, vielversprechende Anbieter zu identifizieren und deren Vorteile und Risiken zu beurteilen. Die strukturierten Bewertungen erfolgen in fünf Hauptkategorien: Produkt, Management, Vertriebskanäle, Strategie und Finanzen. Diese Schlüsselbereiche werden in zahlreiche Subkategorien unterteilt, sodass insgesamt 149 Kriterien in die Bewertung einfließen. Das Evaluationssystem hilft Unternehmen, Kosten und Zeit zu sparen, Risiken zu reduzieren und neue Möglichkeiten zu finden.

Laden Sie sich hier den MGI 360 Market Rating Report herunter: https://www.mgiresearch.com/MGI-360-Ratings/mgi-360-ratings-juston-gmbh-in-billing-management-sep-7-2017.html

Weitere Informationen zu JustOn unter www.juston.com

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Market launch of nextmarkets in United Kingdom

The Cologne-based FinTech company nextmarkets is celebrating the market launch of its innovative trading platform in United Kingdom this Wednesday. From now on, UK clients will not only be able to manage their accounts in British pounds and invest in more than 1,000 financial instruments via the platform, but will also have access to a team of more than a dozen English-speaking trading coaches. Manuel Heyden, founder and CEO, said: "We have a dedicated, high-calibre team of analysts from London and Zurich who not only provide our clients with over 100 investment ideas per month in real time, but also explain in detail their strategies and approaches to the English-speaking world. In this way, private investors can not only benefit from the investment ideas by following the analyses, but also learn directly from the trading coaches."

His brother Dominic Heyden, co-founder and CTO, adds: "After a great launch of the platform in Germany and Austria half a year ago and the go live of our bank, we are now looking forward to welcoming our first customers from the UK.

For nextmarkets, the move to the UK this year marks the start of a European growth strategy.

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congatec reports record growth of 24% in 2018

congatec – a leading vendor of standardized and customized embedded computer boards and modules – reports record growth of 24% versus previous year and an all-time record in revenue of 132.5 million USD compared to 106.6 million USD in 2017. congatec achieved these extraordinary results by investing into growth markets and disruptive service offerings, while pushing organic team growth and completing its first acquisition in 2018.

For 2019, congatec anticipates another year of growth, based on the current backlog and major design wins. In 2018 congatec already increased the size and strength of its team, and even greater investments are planned for 2019 to support expanding growth in 2020 and beyond.

“The constant of technology advancements and increased design complexity contributes to our business.” explains congatec CEO Jason Carlson. “What matters here, is not a single technology but having a partner who can provide a platform solution that best meets OEMs’ needs and allows them to focus on the functionality of their specific product. Unlike other pure hardware sales oriented organizations, congatec offers a real premium service with personal integration support by a passionate global team committed to always serving customers as best as they can,” underlines Carlson.

A focus of congatec’s growth strategy lies in the expanding markets driven by the digital transformation. Digitization currently creates completely new products and service offerings. Existing markets are being disrupted by this trend but overall, the combined effects of market wins and losses result in expanding revenue options for congatec. “In disruptive environments, first to market strategies count a lot,” highlights Carlson. “Consequently, being able to identify the new players in the market is a required core competence if we want to benefit most from these trends.”

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Erneut erfolgreiches MGI 360™ Rating für JustOn

Pünktlich zum Jahresbeginn präsentiert der aktuelle "Agile Billing Buyer’s Guide" die MGI 360™ Ratings aus dem Jahr 2018. Erfolgreich evaluiert wurde erneut JustOn als Anbieter der Rechnungssoftware JustOn Billing & Invoice Management.

„JustOn offers a Salesforce-native billing automation product with a lot of functionality packed into a tool that can be rapidly implemented. […] JustOn has a loyal following among customers in media, digital services, real estate, and other sectors“ […] The company is led by its founding team, is self-funded, growing rapidly in terms of staff and revenues”, bestätigt die Rating-Agentur MGI Research und unterstreicht die besonders gute Eignung des Produkts für mittelständische Unternehmen.

Verbesserung in mehreren Schlüsselbereichen

Erneut wurde der Bereich Finanzen mit 66% überdurchschnittlich gut bewertet, sodass JustOn im Verhältnis zu Mitbewerbern die Spitzenposition innehat: „In the SMB market segment, JustOn GmbH has the top FINANCE score reflecting high growth and retention.“ Ebenfalls besonders hervorzuheben ist die deutliche Verbesserung der Bewertung in den Bereichen Produkt und Vertriebskanäle. Insgesamt prognostiziert MGI Research der Software sehr gute Zukunftschancen:   „The interest in JustOn stems from its product functionality, low cost, and ability to implement a relatively broad spectrum of pricing models in very little time with zero or minimal IT support and with no prerequisites. We continue to see JustOn as a high-growth company, especially in its core EU markets.”

„Dieses Ergebnis ist für uns die Bestätigung unserer guten Arbeit im letzten Jahr. Wir haben nicht nur die Entwicklung unseres Produkts vorangetrieben, sondern auch dessen Vermarktung“, freut sich Marko Fliege, CEO des Jenaer Softwareunternehmens. „Erneut hat das Rating bestätigt, dass wir mit JustOn Billing & Invoice Management einen sicheren Stand im Agile-Billing-Markt für mittelständische Unternehmen haben.“

MGI 360™ Ratings als Orientierungshilfe im Agile-Billing-Markt

Die MGI 360 Ratings des Marktforschungsinstituts MGI Research bieten ein umfassendes Bewertungssystem für neue Technologien, um Unternehmen zu unterstützen, vielversprechende Anbieter zu identifizieren und deren Vorteile und Risiken zu beurteilen. Die strukturierten Bewertungen erfolgen in fünf Hauptkategorien: Produkt, Management, Vertriebskanäle, Strategie und Finanzen. Diese Schlüsselbereiche werden in zahlreiche Subkategorien unterteilt, sodass insgesamt 149 Kriterien in die Bewertung einfließen. Das Evaluationssystem hilft Unternehmen, Kosten und Zeit zu sparen, Risiken zu reduzieren und neue Möglichkeiten zu finden.

Download: Agile Billing Buyers Guide

Weitere Informationen unter www.juston.com

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Market leader in feeding system technology Rhein-Nadel Automation GmbH (RNA) takes over part of Nexolink Solutions AG

Rhein-Nadel Automation GmbH (RNA) has acquired all assets of the former start-up Nexolink Solutions AG regarding the Sensor Connector, a device that gathers data and conditions of a machine with the help of sensors. The deal includes all intellectual property rights for the devices and IoT Platform, laboratory equipment, stock, etc. All data is analyzed and visualized on an IoT Platform, which is also part of the deal. With the acquisition RNA obtains its own IoT Platform and secures know-how in data capturing technology. RNA will market the IoT Platform and Sensor Connector under the name IoT ConnectBox in the future. With its new IoT ConnectBox, RNA is now able to offer an IoT Platform together with its feeding systems in order to analyze data such as frequency, temperature, output rate, and other values with the objective to also offer a predictive maintenance solution. Furthermore, RNA offers the IoT ConnectBox also to all other customers, that want to use the device with their own machines. Each customer thus, has the possibility to gather all data from their existing machines and to manage the data on an own IoT Platform.

The IoT ConnectBox has 8 digital and 8 analog inputs. One big advantage of the IoT ConnectBox is that it does not need any internet connection as it operates via an integrated SIM card, which transfers all data via a GSM-Antenna. The IoT ConnectBox can be used with any machine, that can be equipped with or already has sensors.

“With the IoT ConnectBox we will be able to offer our customers their own device and IoT Platform, giving them the possibility to access data in real-time and to simply digitize their own machines or products – independent of the industry or business segment.” says Christopher Pavel, Managing Director of RNA. “On the other hand, we will now be able to analyze all data in our feeding systems that can also be linked to alert messages, thus offering our customers a predictive maintenance tool. In addition, we can now exactly measure output rate and other important data that the customer wants to know, when performing the FAT of a feeding system.” With the takeover RNA further strengthens its know-how and broadens its product line in Industry 4.0 topics.

For more information, please contact RNA at +49-241-5109-290

Contact:

RNA Rhein-Nadel Automation GmbH
Reichsweg 19-23
52068 Aachen
GERMANY

Phone +49 241 5109 0
info@rna.de
www.rna.de

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PEEK from a Safe Harbour

For more than six years, BIEGLO has been importing PEEK raw materials from China. Last year, the company doubled their sales of PEEK once again. BIEGLO has various warehouses in Germany to supply customers quickly. They hold buffer-stocks of CoPEEK and selected PEEK semi-finished products made-in- Germany.

BIEGLO’s clear concept contributes to the growing success:

  • reliability of supply
  • stability of price
  • constantly improved quality of products and services.

As most likely Europe’s largest PEEK-distributor, BIEGLO continuously expands the portfolio of high-performance polymers. There is a wide range of functional and PEEK color compounds. Last but not least BIEGLO offers PEEK semi-finished products.

The management of BIEGLO GmbH commented "In times when people in the Anglo-Saxon area sail into the storm of planning-uncertainty, the business with Asian partners is gaining momentum through tailwind." They expect sales to boost again in 2019.

The BIEGLO GmbH is a distribution company for high-performance polymers from Hamburg. They built up several online shops, e.g. PEEK-Shop.de, Polyimid-shop.de, PAI-Shop.de, und PEI-Shop.de successfully. In April they will exhibit at Hannover Fair: Hall 4 Booth G01.

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​Critical Manufacturing Announces Significant Growth in Revenue and MES Orders

Critical Manufacturing, a leading developer of innovative, future-ready manufacturing execution system (MES) software, has announced 2018 end-of-year results, achieving 40% revenue growth and a remarkable 65% growth in product orders year over year. Its exceptional performance reflects the readiness of high-tech industries to adopt the huge benefits offered through Industry 4.0 (I4.0), smart factory technology.

Francisco Almada Lobo, CEO at Critical Manufacturing said, “The manufacturing landscape is undergoing significant changes and our MES is an essential element of our customers smart manufacturing strategy. The readiness of our MES for I4.0 makes it a compelling choice which is highly appealing to businesses. It is designed to provide them with a firm foundation and pathway to the huge benefits a smart factory offers in terms of greater efficiency, agility, and increased competitive edge.”

The Critical Manufacturing MES has seen great success and growth in its core market segments of electronics, front and back-end semiconductor and medical device manufacturing. The recent strategic investment in the business by ASMPT, the world’s largest hardware and software supplier to the electronics manufacturing industry, has further increased Critical Manufacturing’s global reach and financial strength.

Almada Lobo continued, “This is a very exciting time for us. Our orders increase means we are already on track for an exceptional 2019 and now, with the investment from ASMPT, we expect our growth and results going forward to be even stronger. We have also invested in our partner network, which is increasing our representation across adjacent industries such as automotive and aerospace. In response to the huge success we experienced last year, we increased our employee count by 30% in 2018 and will continue our expansion in all areas in 2019.”

Critical Manufacturing MES is designed from the ground up to be future ready and help businesses reach the full potential of I4.0. The modular system has a wide range of features to match specific customer requirements, is completely flexible and configurable to reduce total cost of ownership, and has advanced I4.0 capability. It offers a complete digital twin of a plant with 3D visualization. It provides decentralized logic to connect with the Internet of Things (IoT) and to seamlessly handle dynamic processing as associated with a smart factory.

Almada Lobo concluded, “Our MES is optimized for global, multi-site manufacturers, an area in which we have had a great deal of success during 2018. We will continue to focus and grow capabilities in our strategic markets and work with our partners to serve new business in adjacent sectors. The unique design and ultimate flexibility of our MES makes it a solid choice to increase efficiency, quality and agility in complex discrete manufacturing industries. It gives businesses the tools they need to meet changing customer demands and compete in the future.”

About ASM Pacific Technology Limited (ASMPT)
Headquartered in Singapore, ASMPT (HKEX stock code: 0522) is a global technology and market leader in leading edge solutions and materials for the semiconductor assembly and packaging industries. Its surface mount technology solutions are deployed in a wide range of end-user markets including electronics, mobile communications, automotive, industrial, LED and alternative energy. The company’s continuous investments in research and development help to provide its customers with innovative and cost-efficient solutions and systems that enable them to achieve higher productivity, greater reliability and enhanced quality.

For more information about ASMPT visit www.asmpacific.com

 

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TÜV Rheinland: Cooperation with Start up-Accelerator Plug And Play

TÜV Rheinland has been a cooperation partner of the Plug And Play start-up accelerator since 1 February. With this cooperation, the globally active testing service provider TÜV Rheinland is consistently pursuing its innovation and digitization strategy. "The cooperation with Plug And Play gives us excellent access to a worldwide network of start-ups and thus intensive contact with a start-up scene that develops innovative solutions with a view to our TÜV Rheinland portfolio," says Dana Goldhammer, Global Officer Innovation & Digitalization at TÜV Rheinland. Based in Silicon Valley in the United States, the Innovation Center is one of the world’s leading start-up platforms and supports more than 100 newly founded companies every year, including partnerships with internationally established corporations.

TÜV Rheinland as a start-up partner

Today, TÜV Rheinland’s environment is characterised by the digitalisation of the globalised world, in which technology, business and society are constantly changing and innovations are becoming increasingly important. As the engine of a modern society, as the guarantor of technical innovation and as a testing service provider whose core business is the reliability of systems as well as security and which can thus contribute to a better quality of life for many people, TÜV Rheinland consistently uses the opportunities offered by digitalisation. With the development of new technologies (e.g. IoT, artificial intelligence), the company is also changing, digitizing its classic test business and developing new services that support its customers in making their products more secure in the digital world. "The partnership with Plug And Play gives us the opportunity to identify digital business ideas along the lines of our core business and to leverage innovative ideas. Conversely, as an established company, we are happy to support founders with our market knowledge and access to equipment, because innovation is an indispensable part of our business," says Goldhammer.

David Neef, Partnership Director at Plug And Play Germany, adds: "We are very proud of having TÜV Rheinland join our innovation platform. As a leading testing service provider, TÜV Rheinland becomes an important strategic partner for our programs in Silicon Valley, Germany and China". The partnership between TÜV Rheinland and Plug And Play will be announced today at the STARTUP AUTOBAHN EXPO Day in Stuttgart. TÜV Rheinland takes the cooperation with Plug and Play as an opportunity to bundle all innovation activities under the title "Future HUB – TÜV Rheinland Innovation Program" and make them visible to the public under a new sign.

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